COVID-19 UPDATE: Due to Coronavirus, our standard shipping times are delayed to 7-14 days. We are still shipping all orders, and will continue to accept new customers. Please be patient with us as we navigate this difficult time. Thank you!
Welcome to Citees Apparel!
If you have questions about our products, shipping times and order status, or cancelling an order and receiving a refund, please browse our extensive FAQ sheet below :)
HOW CAN I CONTACT YOU?
Please email Customer Support at:
email@example.com and we will get back to you within 24 hours!
HOW MUCH IS SHIPPING?
Shipping and handling is a flat rate of $4.90 for all orders under $50 and FREE shipping for all orders over $50.
**International Shipping: $6.90**
HOW LONG UNTIL I RECEIVE MY ORDER?
Most of our products ship within a few weeks via Fedex and USPS with a tracking number unless otherwise stated on the specific product page. Our current shipping time for domestic orders are 7-14 days.
International Shipping Time: 10-21 days
WHY DID I ONLY RECEIVE PART OF MY ORDER?
Some of our products ship from different locations. Most of our apparel is printed and sent out within a few days, while our jewelry is custom made and can take a bit longer to be delivered. If you only received part of your order, don't worry, the rest is on the way!
DO YOU OFFER WHOLESALE DISCOUNTS?
As far as product prices, we are not currently offering any wholesale discounts.
CAN I REPLACE A DAMAGED/INCORRECT ORDER?
We currently do not accept returns, but we do issue refunds. Please refer to our refund policy for more info.
CAN I CANCEL MY ORDER?
Yes, if for whatever reason you wish to cancel your order please email: firstname.lastname@example.org
Business Address: 900 Pleasant Way Union Dale, PA. 18470