Here at City Tees Apparel we've created an environment where everyone can feel safe and secure. As a customer, you are considered a member of our City Tees Apparel Family. This means that we will always be there for you, no matter what! We've created numerous ways for you to communicate with us regarding any questions or concerns you may have...
Our Facebook page is a great way to reach out! If you have any questions or concerns, please shoot us a Direct Message and we will get back to you within 24 hours!
Email & Phone Support
At any time you can contact our customer service team by emailing:
firstname.lastname@example.org, or call 866 - INTOUCH
Our support team works around the clock to guarantee your question or concern will be addressed within 24 hours!
Our 100% SAFE and SECUREpolicy...
Not only can we ensure a 100% SAFE and SECURE payment processes, we also offer 100% refunds to anyone who asks (terms and conditions apply - see return/refund policy)! We are confident that you will be satisfied with our service, but just in case, we'd like to remind you that you have the option :)
Frequently Asked Questions (FAQ)
HOW MUCH IS SHIPPING?
Shipping and handling is a flat rate of $4.95 for all orders under $50 and completely FREE for all orders over $50!
HOW LONG UNTIL I RECEIVE MY ORDER?
Most of our products ship within a few weeks via Fedex and USPS with a tracking number unless otherwise stated on the specific product page. Our current shipping time for domestic orders are 7-14 days.
International Shipping Time: 10-21 days
DO YOU OFFER WHOLESALE DISCOUNTS?
As far as product prices, we are not currently offering any wholesale discounts.
CAN I REPLACE A DAMAGED/INCORRECT ORDER?
We will replace your order free of charge if it is damaged or defective. If this situation occurs, simply contact customer support via email at email@example.com. For our complete return policy, please visit the link at the bottom of this page.
CAN I CANCEL MY ORDER?
Yes, if for whatever reason you wish to cancel your order please email: firstname.lastname@example.org
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